Privacy Policy
Last updated: 16.05.2026
Nordwatch Solutions ApS respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect personal data when you visit our website, contact us or use our services.
1. Data Controller
The data controller responsible for processing your personal data is:
Nordwatch Solutions ApS
Torvet 21, 3
6700 Esbjerg
Denmark
Email: [email protected]
CVR: DK45915077
2. Personal Data We Collect
We may collect and process the following types of personal data:
Information you provide directly, such as your name, email address, phone number, company name and message content when you contact us through our website, by email or by phone.
Technical information collected when you visit our website, such as IP address, browser type, device information, pages visited, time of visit and cookie preferences.
Business-related information provided in connection with inquiries, quotations, agreements or delivery of our services.
3. Purposes of Processing
We process personal data for the following purposes:
To respond to inquiries and communicate with you.
To provide information about our services.
To prepare offers, enter into agreements and deliver services.
To operate, maintain and improve our website.
To manage cookie preferences and website analytics, where applicable.
To comply with legal obligations.
4. Legal Basis for Processing
We process your personal data on the following legal bases under the GDPR:
Performance of a contract or steps prior to entering into a contract, when we process data to provide offers or services.
Legitimate interests, when we respond to business inquiries, maintain customer relationships and improve our website.
Consent, when you accept non-essential cookies or sign up for specific communications.
Legal obligation, where we are required to retain or process information under applicable law.
GDPR Article 13 requires privacy notices to include information such as the controller’s identity, purposes of processing, legal basis, recipients, retention periods and user rights.
5. Cookies
Our website uses cookies and similar technologies. Cookies are small text files stored on your device that help the website function, remember preferences and, where applicable, provide analytics.
We may use the following types of cookies:
Necessary cookies: Required for the website to function properly. These cookies cannot normally be disabled through our website.
Preference cookies: Used to remember your choices, such as cookie settings.
Analytics cookies: Used to understand how visitors use the website, for example which pages are visited and how the website performs.
Marketing cookies: Used only if applicable and only with your consent.
Non-essential cookies are only placed if you give your consent through our cookie banner. You can withdraw or change your consent at any time through the cookie settings on our website.
The Danish Data Protection Authority states that when cookies are used to set or read information, personal data may also be processed, meaning GDPR requirements may apply. Danish cookie guidance also requires active, informed consent for non-essential cookies; simply continuing to use a website is not considered valid consent.
6. Cookie Consent
When you visit our website for the first time, you may be asked to accept or reject non-essential cookies. You should be able to choose between different cookie categories where relevant.
You can change your cookie preferences at any time.
If you reject non-essential cookies, the website should still remain usable, although some features or analytics may be limited.
7. Sharing of Personal Data
We do not sell your personal data.
We may share personal data with trusted service providers who assist us with website hosting, IT services, email services, analytics, administration or professional advice. These providers may only process personal data on our behalf and according to our instructions.
We may also disclose personal data if required by law, court order or public authority request.
8. Transfers Outside the EU/EEA
If we use service providers located outside the EU/EEA, we will ensure that appropriate safeguards are in place, such as EU Standard Contractual Clauses or another lawful transfer mechanism under GDPR.
9. Retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy.
Contact inquiries are normally retained for as long as needed to respond and follow up.
Customer and contract-related data may be retained for the duration of the customer relationship and thereafter as required by accounting, tax or legal rules.
Cookie consent records may be retained to document your choices.
10. Your Rights
Under GDPR, you have the right to:
Request access to your personal data.
Request correction of inaccurate personal data.
Request deletion of your personal data.
Request restriction of processing.
Object to processing based on legitimate interests.
Withdraw consent at any time, where processing is based on consent.
Request data portability, where applicable.
To exercise your rights, contact us at: [insert contact email]
You also have the right to lodge a complaint with the Danish Data Protection Authority, Datatilsynet.
11. Security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.